We keep you up to date with regular updates in the form of calls or online/face to face meetings. We cover collections activity, payment forecasts, details of disputed transactions, recurring issues and customer risk assessments.
Our clients have the option to access live payment forecasts directly from a desktop PC or even a mobile device.
This enables us to provide our clients with real time visibility of the status of every transaction we are responsible for.
In addition to payment forecasts our clients can avail of dashboards for Aging, DSO, Dispute detail and many other Key Performance Indicators.
Interaction with internal contacts for query and dispute resolution can also take place through our software providing a truly transparent service.